Terms & Conditions Delivery
On receipt of an order together with the customers full contact details we will confirm that the item(s) requested are in stock, and advise an approximate delivery date. If the items are not currently in stock we will advise you and give you the anticipated delivery date. The majority of our items are dispatched mounted and securely flat packed within 3 - 7 days. Please contact Allframe Ltd if you do not receive your order by the delivery date given, as we are able to track progress of parcels online.
Pricing
All goods offered for sale through our website are shown inclusive of VAT and in Pounds Sterling (£). Prices do not include postage and packing which will be calculated together during the online ordering process. All orders over £100 Pounds Sterling will be carriage free to mainland UK addresses. All orders under £100 Pounds Sterling will be charged at £15 Pounds Sterling for delivery to mainland UK. Charges for deliveries outside mainland UK can e obtained by contacting Allframe Ltd, and the customer will be personally responsible for all customs and import duties. All prints are supplied mounted unless otherwise stated. The framed images are shown for illustration purposes only. Due to fluctuating market values on Limited Edition Prints and Original Paintings all prices displayed on this website are subject to change without notice, but will not be changed once your order has been confirmed as being accepted by us.
We accept payment by the following methods: credit/debit cards: VISA, Mastercard, Switch, Amex & PayPal
Returns
We will do our best to ensure that you receive your goods in a satisfactory condition. Please contact us within 3 days of delivery should any goods be damaged, and we will arrange collection of the goods and seek a replacement as soon as possible. Goods that have been ordered specifically cannot be re-stocked or refunded (unless damaged on delivery), as suppliers will not accept cancelled order returns.
Complaints
Any complaints about the service provided should be detailed in writing, giving the nature of the complaint to Allframe Ltd where we will endeavour to respond within 5 working days, keeping you informed as to the progress of the complaint.
Privacy Policy
On placing an order you will be given the opportunity to decline receipt of further emails from us. Allframe Ltd conforms fully to the Data Protection Act 1998, and will not sell or hand out your information to others. Any information that we hold about you will be accurate and up to date, and is available for you to view on request by email. Should any information not be accurate, we will amend or delete it accordingly. If you have any questions about privacy, please contact Allframe Ltd
Cookies
Cookiesare alphanumeric identifiers that we transfer to your computer's harddrive through your Web browser to enable our systems to recognise yourbrowser and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notifyyou when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of someof the most innovative and useful features and we recommend that youleave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Law and Jurisdiction
The Contract shall be deemed to be made in England between Allframe Ltd and the Customer, which would be governed by the Laws of England, and any dispute arising shall be subject to the sole jurisdiction of the English Court.